Terms & Policy

Elite Hotel Policies & Reservation Information

 

Guaranteed Reservations

To guarantee a reservation at the Elite Hotel, a valid credit card is required at the time of booking. If a credit card is not available, your reservation will only be held for a minimal period of time.

Cancellation Policy

Guaranteed reservations at the Elite Hotel must be canceled by 4:00 pm, 72 hours prior to arrival date to avoid cancellation penalties. If you wish to cancel your reservation within the cancel policy, a 1-night penalty including taxes/fees will be applied.

Group and Conference reservations are subject to the cancellation and deposit policies outlined at the time of booking and may vary from standard hotel policies.

Summer ( July and August) and New Year’s Eve Cancellation Policy

New Year’s Eve and July, August reservations will be charged 100% at the time of booking.  The Cancellations requested after 4 pm 48hrs prior to arrival will be no refund of stay and applicable taxes.

Pets

The Elite hotel, unfortunately, does not accept pets within the hotel.

Check in / Check out

Check-in time at the Elite Hotel starts at 3 pm. If your party happens to arrive earlier, and the room is not available at the time of arrival, our Front desk will be happy to store your bags so you can enjoy your day. Check out time is at 11:00 am the day of departure.

Age Requirement

To reserve a room at the Elite Hotel, there must be at least 1 adult present in the room (21 years of age or older). Each additional person will be charged CAD$ 35 per day.

Payment options

The Elite hotel accepts all major credit cards and Interac payments. All cash and debit payments require room, tax, parking, and fees as well as a $200 deposit at time of check-in.

Taxes & Fees

1)5% G.S.T. will be charged to your each hotel room price according to the G.S.T. of Yukon Territory, Canada.

2)$9.95 CAD daily plus tax Resort Fee includes:

WiFi access with endless devices

Unlimited local calls

 * Long distance calls from your room to anywhere outside Yukon will be charged on your credits and we may ask for pre-deposits.

3) Coin Laundry will be available on the second floor please request a key from the front desk.

4) You will be charged a deposit $ 10/each for the losing room keys or Laundry room keys.